Findings
Please take advantage of this research by downloading the summary and the white paper.
More to come!
1
“Failure to engage the passions of employees, poor listening practices and failure to delight customers will damage corporate reputations.”
– Risky Business: Reputations Online Survey Participant (executive from Australia)
2
“Reputations are damaged by consumer review sites where a catalogue of mistakes is visible to end consumers.”
– Risky Business: Reputations Online Survey Participant (executive from Australia)
